Michael Heap has extensive senior management experience in public, private and voluntary sector care and support services.
He was Chair of the National Council of Domiciliary Care, now the National Home Care Council, and was a founder member of the Joint Advisory Group (JAG) which played an important role in developing the standards and regulatory framework for domiciliary care.
In the 1990's he was a member of a senior management team that responded to the 'Griffiths' Report and developed and grew a quality driven commercial domiciliary care business.
With interests in housing, care and support services and the needs of street homeless people, he is driven by the need to deliver quality based person centred services. He believes that employee owned social enterprises give both staff and customers the opportunity to achieve this and is extremely committed to being a part of the CASA Ltd leadership team.
Margaret Elliott (OBE) has been involved in co-operative development since the 1970s, first as founder member of a worker's co-operative shop, Little Women, and then in a small Home Care co-operative, Little Women Household Services Ltd. After a stint at the Prince’s Trust and a study visit to care co-operatives in New York, Margaret established Sunderland Home Care Associates in 1994. Margaret’s commitment to participation in the workplace is as strong now as it was when she first learned of this totally different way of working in the early seventies.
Margaret is responsible for day to day management of CASA, service design and development within the replication units, tendering, and support to the unit managers.
Shaun Jackson became involved with SHCA in early 1994, when Margaret Elliott outlined her plans to develop a genuinely democratic home care co-operative. Shaun’s main working role within SHCA has been to co-ordinate the provision of home support packages to enable people to live, and be cared for, in their own home. Throughout this time, Shaun has also served as the Chair of the Board of Directors, which was democratically elected by the members in 1996. Shaun has also carried out consultancy work for Durham Co-operative Development Agency, a health worker in Middlesbrough and Direct Care, a women’s co-operative operating in Darlington.
Shaun's key Responsibility is to ensure that each CASA unit fully complies with Commission For Social Care Inspection (CSCI) regulations. He also leads on the CASA trouble shooting service.
Dr Guy Turnbull Guy has always 'walked the walk', and therefore works solely through three co-operatives he helped found, including Care & Share Associates Limited.
Guy's role in CASA is director of business development and investment finance. He is responsible for development of new territories, existing franchise company diversification, branding, new product development, and strategic business & financial planning.
David Wheatcroft has been actively involved in employee ownership since the 1980s. It was during the Bus Privatisation Programme in the late Eighties that David (as an existing bus driver) was elected as Worker Director of the newly formed Chesterfield Transport. In his position of Worker Director he was part of the buy-out team that purchased the company from Chesterfield Borough Council which became the first 100% employee owned buy-out in that industry.
In 1992 David was invited to join the Board of the Employee Ownership Association and in 1995 he was awarded their Phillip Mayo Award for Outstanding Contribution to Employee Ownership.
In 2000, David oversaw the transition of Sunderland Home Care Associates from a Co-op to an Employee Owned Company. He did this successfully and has acted as their Employee Ownership advisor and administrator to the present day, where he serves as an Outside Non-Executive Trustee on their Employee Benefit Trust.
David's role within CASA is to design and implement the employee owned governance structures across the CASA Group.
Walter Young Walter has a strong track record of managing service delivery in the care sector as well as supporting service development, both in the UK and abroad. From 2001-2008 he was Director of Team Fostering, a successful social enterprise providing specialist foster care throughout the North East and Yorkshire.
More recently, he has worked as an independent consultant, supporting a number of public sector organisations with workforce planning, change management and commissioning. His work has also taken him abroad, supporting NGOs in Eastern Europe, Africa, the Middle East and South America.
Walter is a Director of The Social Work Co-operative and also runs his own consultancy company.